Frequently Asked Questions
1. How does spartansalvage.com work?
Registration> To register , need to fill the registration form and send your KYC documents, like copy of pan card, adhar car, cancel cheque, one latest photograph to us, there is registration charges ( Rs.5700+ 18% GST ) non refundable, on yearly basis.
Auction process is very simple. At present spartansalvage.com offers only 1 types of auction.
A> Closed Auction : The insurance company does not disclose their quotes. The buyer has to bid their maximum quote before the specified deadline on the website. Their quotes will not be disclosed to the other buyers. The buyer with the highest ACTIVE bid is notified shortly after the deadline of being the highest . The buyer needs to deposit minimum amountof RSD Rs.10000/- to place the bid .
The buyer has to place a bid on a vehicle before the specified deadline.
The buyer has to deposit Rs.10000/- or 10% of the bidding amount (which ever is higher).
The buyer with the highest ACTIVE bid is notified shortly after the deadline of being the highest.
The Security deposit can be applied towards an offer on the particular vehicle or on another vehicle (on going deal).
2. Do I have to agree to the terms of the Deposit Agreement and Purchase order agreement prior to submitting my offer ?
No, you do not. But if you do not agree to the terms of the agreement, you CAN NOT place offers on our site. Please remember that BY CLICKING THE SUBMIT BUTTON YOU AGREE TO THE TERMS OF THE AGREEMENTS (PURCHASE ORDER AGREEMENT and DEPOSIT AGREEMENT) Note that you may view agreements under terms and conditions on the website or request copies of these documents at any time by emailing your request to our customer service department [email protected]
3. What does the bid amount include ?
The bid amount on spartansalvage.com covers the price of the vehicle at the auction. Auction fees (if any) spartan salvage documentation fees, loading fees, transportation costs, etc are not included in the bid amount, and are added on top of it. These additional fees vary from vehicle to vehicle, depending on the price of the vehicle, auction type and location.
4. How did the damage occur? How long has the vehicle been in its condition? Have any repairs been done?
Unfortunately, we are unable to determine how damages occur, how long a vehicle has been sitting in its current condition, and if repairs have been done. Insurance Auctions do not provide us with damage reports and/or full descriptions and histories of their vehicles. However, very brief descriptions for Loss Type and Damage Type are normally offered under the Vehicle Description section of each listing. All information provided by the Insurance Auctions to us is displayed on the site. All vehicles are sold "as-is where is basis"
5. re loose parts displayed in the pictures included in the sale?
Because loose parts can be lost/misplaced/detached at Insurance Auctions and/or in transit, we do not guarantee loose parts availability, even if they are visible in the photographs.
spartansalvage.com does not repair vehicles and, for legal reasons, does not provide repair estimates. Prices for new parts can be obtained from a local authorized dealer (of your vehicle make). Prices for used parts can be obtained from the local market.
Customers/buyrs can contact us at the following tel nos/email ids
+91 99530 98590
EMAIL: [email protected]